The Grapeist SARL-s - 134, Route de Thionville, 2610 Luxembourg
Owner contact email: email@example.com
Types of data collected
Among the Personal Data collected by this Application, independently or through third parties, there are: email; first name; surname; VAT number; address; Tax identification; Cookie; Usage data; geographic location.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all the Data requested by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any liability to third parties.
Method and place of processing the collected data
Method of treatment
The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The treatment is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, may have access to the Data, hosting provider, IT companies, communication agencies) can also be appointed as Data Processors by the Owner. The updated list of Data Processors can always be requested from the Data Controller.
Legal basis of the treatment
The Data Controller processes User Personal Data if one of the following conditions exists:
• the User has given consent for one or more specific purposes; Note: in some systems, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
• processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
• processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
• processing is necessary for the performance of a public interest task or for the exercise of public powers which the Data Controller is invested with;
• the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner. The User's Personal Data may be transferred to a country other than the one in which the User is located.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.
Data is processed and stored for the time required by the purposes for which it was collected.
• Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract.
• Personal Data collected for purposes attributable to the legitimate interest of the Owner will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the treatment is based on the User's consent, the Data Controller can keep Personal Data longer until such consent is revoked. In addition, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purpose of the processing of the collected data
User data is collected to allow the owner to provide the service, fulfill legal obligations, respond to requests or executive actions, protect their rights and interests (or those of users or third parties), identify any malicious activities or fraudulent, as well as for the following purposes: Contacting the User, Payment management, Tag management, Interaction with external social networks and platforms, Location-based interactions, Infrastructure monitoring, SPAM protection, Remarketing and behavioral targeting, Services of platform and hosting, Statistics and Display of content from external platforms.
To obtain detailed information on the purposes of the processing and on the processed Personal Data, the User can refer to the "Detailed information on the processing of Personal Data" section.
Details on the processing of personal data
Personal data are collected for the following purposes and using the following services:
Contact the user
Mailing list or newsletter (this Application)
By registering with the mailing list or the newsletter, the User's email address is automatically inserted in a list of contacts to which email messages containing commercial and/or promotional information may be sent. The User's email address may also be added to this list as a result of the registration with this Application or after making a purchase.
Personal Data processed: email.
Contact form (this Application)
By filling in the contact form with Data, the User consents to its use to respond to requests for information, quotes, or any other kind indicated by the form header.
Personal Data processed: Tax Code; surname; address; first name; VAT number.
The payment management services allow this Application to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the payment service manager requested without being processed in any way by this Application.
Some of these services may also allow the programmed send of messages to the User, such as emails containing invoices or notifications regarding payment.
PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.
Interaction with external social networks and platforms
This type of service allows interaction with social networks, or with other external platforms, directly from the pages of this Application.
The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.
This type of service could still collect traffic data for the pages where the service is installed, even when users do not use it.
It is recommended to disconnect from the respective services to make sure that the data processed on this Application is not connected to the User's profile.
• Platform and hosting services
These services are intended to host and operate key components of this Application, making it possible to deliver this Application from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, to manage user registration, comments and the database, for e-commerce, for processing payments etc. The use of these tools involves the collection and processing of Personal Data. Some of these services work through servers located geographically in different places, making it difficult to determine the exact place where Personal Data is stored.
Strikingly (Strikingly, Inc.)
Strikingly is a platform provided by Strikingly, Inc. which allows the Owner to develop, operate and host a website dedicated to e-commerce.
Interazione con social network e piattaforme esterne
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google could use Personal Data to contextualize and personalize the advertisements of its advertising network.
Personal Data processed: Cookies; Usage data.
Details on the right to object
When Personal Data are processed in the public interest, in the exercise of public powers with which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.
Users are reminded that, if their data were processed for direct marketing purposes, they can oppose the processing without giving any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within a month.
Learn more about the treatment
Defense in court
The User's Personal Data can be used by the Owner in court or in the preparatory stages for its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.
System log and maintenance
For needs related to operation and maintenance, this Application and any third party services it uses may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.
If the changes affect treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
Definitions and legal references
Personal Data (or Data)
It constitutes personal data any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.
This is the information collected automatically through this Application (also from third party applications integrated into this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, addresses in URI notation ( Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc.), country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference the sequence of pages consulted, the parameters relating to the operating system and the IT environment of the user.
The individual who uses this Application who, unless otherwise specified, coincides with the interested party.
The natural person to whom the Personal Data refers.
Data Processor (or Responsible)
Data Controller (or Owner)
The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.
The hardware or software tool through which Users' Personal Data is collected and processed.
The service provided by this application as defined in the relative terms (if any) on this site / application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.
Small portion of data stored within the User's device.